Crosstown's successful track record is merged with the intimacy of a family business. Crosstown is small enough to know each home-owner individually, and believes in achieving the highest level of quality, value and customer satisfaction in every home, for every customer. 

Jacob Neufeld, founder of Crosstown Custom Homes, started his career in Europe as a masonry apprentice. From Germany, he immigrated to South America where he married and had four children. Jacob and the family moved to Canada in 1957 where he worked as a masonry sub-contractor and built a few dozen homes. Finally in 1965, Jacob moved his family again, this time to Rochester, NY. Since then Crosstown has completed numerous communities and built lasting ties with many hundreds of satisfied customers. Many have returned to have a second home built by Crosstown. The company motto that Jacob instilled in his two sons, and that is still part of the mission statement of the company is "Build it as if it were your own." In 1980, Jacob handed the reins to his sons, Rudy and Robert, and together they have expanded Crosstown into one of the premier custom home building companies in the area. With Rudy and Robert at the helm, a pattern of steady growth has characterized the company, even during the toughest economic times. 

The Crosstown team has created a unique experience - an approach to the home building process that reflects the step-by-step system that incorporates user-friendly paperwork, a stress-free selection process, a guaranteed on-time completion date and a Master Care Protection Program. 

With over 50 years of making dreams come true for people in the Greater Rochester Area, the Crosstown team is more determined than ever to continue to live up to the mission "Build it as if it were your own."